We are a family-run hot tub and wellness company proudly serving Cornwall and Devon. We are passionate about helping our customers create relaxing spaces where they can unwind, recharge, and enjoy quality time. Customer care is at the heart of everything we do, and we are committed to providing expert advice, high-quality products, and ongoing support from the moment you get in touch.
Keep your holiday-let or Airbnb hot tub checked, documented and ready for guests with a service planned around the property and its changeover schedule.
Nick and Ryan service every holiday-let tub themselves, giving you and your guests one consistent point of contact rather than a different face each visit.
Coastal Hot Tubs and Wellness provides recurring hot tub maintenance across Cornwall and Devon for individual cottages, managed portfolios, holiday parks and hotels. We agree exactly what is completed, how it is recorded and who is contacted when a problem is found.
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This depends on occupancy, the hot tub’s own system and the property’s documented procedures rather than a generic rule that applies to every holiday let. We agree a schedule based on your changeover pattern and how the hot tub is actually used.
Depending on the agreement, a visit may include:
The final service schedule must be based on the individual property rather than copied from another holiday let.
A guest-changeover window can be short, but the work still has to be completed properly. Owners should allow for the tasks required and, where the water is changed, the time needed for the hot tub to refill, treat and heat before expected use.
We coordinate around the agreed access and changeover time and record what has been done. If the hot tub cannot be made ready safely, the agreed contact is informed promptly.
Coastal can use digital water-testing equipment and keep records that can be reviewed later. The record can include readings, date, time, treatment and notes from the visit.
The value is not just having a file. Consistent records can help identify repeated dosing issues, unusual usage, equipment problems or a need to change the operating procedure.
Holiday-let hot tubs may experience heavy and unpredictable use. Filters should be checked, cleaned and replaced according to condition and the management plan. Poor flow can affect water quality, heating and equipment operation.
Replacement filters and other consumables should be clearly identified as included or additional in the service agreement.
We contact the agreed owner or manager, explain the issue and recommend the next step. The agreement should define:
Emergency hot tub repair Cornwall
Coastal performs the tasks agreed in the service. The owner or operator remains responsible for the overall management of the property, risk controls and legal duties. Clear written responsibilities protect both parties and improve consistency.
Send the property postcode, hot tub make and model, average occupancy, changeover days, current procedures and the records already used. For multiple properties, include travel and access information for each location.
Request a Holiday-Let Service Plan | Call 01326 567 567
See our full holiday-let hot tub management overview, or explore cleaning and turnaround support for the days between guest stays.
Where the property’s documented procedure requires it, Coastal can drain, clean, refill and treat the hot tub. The correct frequency should follow the specific system, usage, risk assessment and operating guidance.
Yes. Chemical testing and adjustment can form part of the agreed visit.
Yes, where included. We can inspect and clean filters and recommend replacement based on condition and usage.
This depends on the agreement, but can include dated digital test results, treatment, cleaning and service notes.
Potentially. Feasibility depends on locations, access, workload and the time required at each property. A route and service plan should be agreed in advance.