We are a family-run hot tub and wellness company proudly serving Cornwall and Devon. We are passionate about helping our customers create relaxing spaces where they can unwind, recharge, and enjoy quality time. Customer care is at the heart of everything we do, and we are committed to providing expert advice, high-quality products, and ongoing support from the moment you get in touch.
A holiday-let hot tub needs more than an occasional clean. It must be checked, treated and prepared around guest use, with clear records and a reliable response when something goes wrong.
Nick and Ryan run the management side personally, so you deal with the same two people all season rather than a call centre or rotating cleaners.
Coastal Hot Tubs and Wellness provides holiday-let hot tub management across Cornwall and Devon for individual cottages, Airbnb properties, property managers, holiday parks and hotels. Choose individual services or ask us to build a planned package around the property.
Discuss Your Property | Call 01326 567 567
It can include scheduled servicing, cleaning and turnaround support between guests, water testing and record-keeping, compliance support, and priority response if something goes wrong — either as individual services or a combined package built around your property’s changeover schedule.
Managing several suppliers creates gaps: one company cleans, another tests, and nobody is sure who is responding to a fault. Coastal can bring servicing, cleaning, water-care support, records and repair coordination together so owners have a clear point of contact.
The package can be matched to the hot tub, occupancy pattern, guest-changeover day, existing management plan and who remains responsible on site.
Planned visits can include agreed water checks, filter work, cleaning tasks, accessible equipment checks and reporting.
Holiday-let hot tub servicing Cornwall
Fast, dependable work between guest stays, including drain and refill where required, cleaning, water treatment and preparation for the next arrival.
Hot tub cleaning turnaround Cornwall
Water testing, operating records and practical support aligned with the property’s risk-management approach and HSE guidance for business-use spa pools.
HSG282 hot tub compliance support Cornwall
Priority communication when a fault affects a changeover or guest stay, with same-day attendance considered according to location, technician availability and parts.
Emergency hot tub repair Cornwall
Diagnosis and repair of pumps, heating, controls, leaks and other faults, with clear approval before significant work.
Coastal tests water on site and, where the service requires it, sends samples to a laboratory for analysis, keeping dated records of readings and work completed. The exact record set should match the agreed service, the site’s own procedures and the responsibilities of the owner or operator.
Good records do not replace active management. They help demonstrate that checks have been completed and make it easier to spot patterns or recurring problems.
The correct frequency depends on the system, usage, risk assessment, operating procedures and applicable guidance. Where the site’s management plan requires a drain, clean and refill between guest stays, Coastal can schedule this within the changeover window.
We do not make a blanket promise that one procedure suits every property. The service should follow the documented plan for that specific hot tub.
The holiday-let owner or operator remains responsible for managing the property and its legal duties. Coastal provides agreed maintenance, testing, records, advice and specialist support, but this does not make a property automatically “fully compliant” — that responsibility stays with the operator.
Holiday-let work is time-sensitive. Guests may be arriving the same afternoon, cleaners are working to a schedule and access may be controlled. We agree communication routes, key or access arrangements and escalation steps before regular service begins.
When a problem is found, we contact the agreed person, explain what is wrong and obtain approval for the next action unless immediate safety steps are required within the service agreement.
Tell us how many properties or hot tubs are involved, their locations, changeover days, current procedures and the support you need. We can then recommend individual services or a more complete management arrangement.
Request a Holiday-Let Proposal | Call 01326 567 567
We support holiday-let hot tub owners across Cornwall and Devon, with particularly high demand in holiday-let-dense areas like Newquay and St Ives, as well as Truro, Falmouth, Camborne and Redruth. See our full areas we cover page, or get in touch if your property isn’t listed.
Yes. Owners can select individual services or discuss a combined management package.
Yes, where included in the service. The agreed record format can cover water-test results, cleaning, treatment, servicing observations and actions taken.
Yes. Coastal works with individual Airbnb and holiday-cottage owners as well as larger managers and commercial operators.
Emergency and priority support is available subject to location and technician availability. Agreeing an escalation process in advance makes response more efficient.
No company should make that blanket promise. HSG282 is HSE guidance for managing and controlling risks in spa-pool systems. The operator remains responsible; Coastal can support agreed maintenance, testing, records and specialist risk-assessment routes.