We are a family-run hot tub and wellness company proudly serving Cornwall and Devon. We are passionate about helping our customers create relaxing spaces where they can unwind, recharge, and enjoy quality time. Customer care is at the heart of everything we do, and we are committed to providing expert advice, high-quality products, and ongoing support from the moment you get in touch.
Is your hot tub not heating, losing water, making an unusual noise or showing an error code? Coastal Hot Tubs and Wellness provides hot tub diagnosis and repair across Cornwall and Devon for homeowners, holiday properties and commercial customers.
Nick and Ryan handle each repair themselves, which means the person who diagnoses the fault is the same one who fixes it, wherever you are in Cornwall or Devon.
Whether you are searching for a hot tub repair or a spa repair, we work on a broad range of hot tub brands and components across Cornwall and Devon. Send us the make, model, postcode, error code and a description of the problem. Photographs or a short video can also help us prepare for the visit.
Call 01326 567 567 | Request a Repair Visit
Repair costs vary depending on the fault, the parts required and the time needed on site, so there is not a single flat-rate price. We diagnose the problem first and explain the expected cost before carrying out any significant work, so you always know what you are agreeing to.
A hot tub that will not reach temperature may have a heater fault, flow problem, sensor issue, circulation problem, control setting or another cause. Replacing the heater without diagnosing the system can waste money, so we inspect the likely causes before recommending work.
A pump may fail to start, trip the power, leak, become noisy or provide weak flow. We can investigate circulation and jet-pump issues and advise whether a repair or replacement is appropriate.
Blank displays, unresponsive buttons, intermittent behaviour and error messages can involve the topside control, sensors, wiring or the main control pack. Please send a clear photograph of the display and error code when enquiring.
Water loss can come from unions, seals, pipework, jets, pumps or concealed plumbing. Some leaks are straightforward; others require careful tracing and access. Tell us how quickly the water level drops and whether the leak appears only when the pumps are running.
We can also inspect and repair or replace a range of jets, pipework, covers, lighting and electrical components, subject to compatibility and parts availability.
We ask for the make, model, age if known, property postcode, symptoms and any error code.
These may help identify a visible leak, display message, damaged part or unusual sound. Remote information can help, but it cannot always replace an on-site inspection.
We inspect the hot tub and explain what we find. Some faults can be resolved during the initial visit when suitable parts and access are available.
For larger repairs, we explain the expected cost before proceeding. No major repair should be completed without customer agreement.
Coastal keeps some common replacement parts and has access to specialist suppliers, including nearby supply routes that can help reduce delays. We will make a genuine attempt to repair any brand, but parts availability, age, previous modifications and the condition of the hot tub can affect what is possible.
A fault at a holiday property can affect a changeover or an active guest stay. Tell us immediately that the hot tub is at a holiday let, the check-in time and whether it can be isolated safely. We prioritise clear communication and will explain whether same-day attendance is possible.
Emergency hot tub repair Cornwall
Do not remove electrical covers, work on live components or dismantle heaters, pumps or control systems unless you are suitably qualified. Isolate the hot tub only if it is safe to do so and follow the manufacturer’s instructions. When in doubt, stop using it and ask for advice.
Send the team your details and we will recommend the next step. For urgent holiday-let faults, call rather than relying only on the contact form.
Call 01326 567 567 | Request a Repair
If a repair reveals a wider issue, our hot tub servicing can help catch problems earlier next time. Holiday-let owners can also see our holiday-let hot tub management services.
Possible causes include low flow, a dirty filter, heater failure, a sensor issue, an air lock, circulation problems or a control fault. An error code and model details help narrow the diagnosis, but an inspection may still be required.
We work on hot tubs from many brands and will make a genuine attempt to help. The final repair options depend on the equipment, condition and availability of compatible parts.
Sometimes we can identify a likely cause or arrive better prepared. However, a video or code does not always show the complete fault, so an on-site diagnosis may be necessary.
Yes. We investigate visible and concealed leaks involving seals, unions, pumps, jets and pipework. The time required depends on where the leak is and how easily the plumbing can be accessed.
Same-day attendance may be possible when availability and location allow, but it cannot be guaranteed. Call us with the postcode and urgency so we can give an honest answer.