We are a family-run hot tub and wellness company proudly serving Cornwall and Devon. We are passionate about helping our customers create relaxing spaces where they can unwind, recharge, and enjoy quality time. Customer care is at the heart of everything we do, and we are committed to providing expert advice, high-quality products, and ongoing support from the moment you get in touch.
Coastal Hot Tubs and Wellness (“we”, “us”, “our”) operates coastalhottubscornwall.com. This policy explains what personal data we collect when you use this website, why, and what rights you have over it.
Coastal Hot Tubs and Wellness
Hot Tub Collection Point: MKM Building Supplies Redruth, Unit 1, South Crofty Business Park, Kerrier Wy, Pool, Camborne, TR14 8SA, UK
Email: info@coastalhottubscornwall.com
Phone: 01326 567 567
When you contact us through this website — via the enquiry/quote form or by phone — we collect what you give us, which may include your name, email address, phone number, property location, and details of your enquiry (e.g. hot tub make/model, fault description, photos you choose to send).
We do not currently sell products directly through this website, so we do not collect payment card details here.
We use this information only to:
We do not sell or rent your personal data to third parties.
This site uses cookies and the following third-party services:
We are not currently using Google Analytics or similar traffic-analytics tools. This policy will be updated if that changes. Full details of individual cookies are in our separate Cookie Policy.
You have the right to ask what personal data we hold about you, request a copy of it, ask us to correct or delete it, and object to how we use it. To do any of this, contact us at info@coastalhottubscornwall.com.
We keep personal data relating to enquiries, orders, and servicing records for up to 6 years, in line with standard UK accounting and warranty record-keeping requirements. After this period, we securely delete or anonymise your data.
We may update this policy from time to time; the current version will always be posted here.
Questions about this policy: info@coastalhottubscornwall.com or 01326 567 567.